Privacy Policy
Effective September 1, 2026
1. Information we collect
We may collect your name, phone number, email address, pickup and delivery locations, move date, service preferences, inventory details, communications, payment status, and information you provide when requesting or receiving services.
2. How we use information
- Prepare estimates and schedule moving services.
- Communicate about arrival times, changes, and service details.
- Process payments and maintain business records.
- Improve customer service, website performance, and safety.
- Comply with legal, insurance, and regulatory obligations.
3. Sharing
We may share information with payment processors, scheduling and communication providers, insurers, professional advisers, and service partners only when needed to provide or support your move. We do not sell personal information.
4. Cookies and website data
Our website may use essential cookies and limited analytics to operate forms, understand site usage, and improve performance. Browser settings can be used to control nonessential cookies where available.
5. Retention and security
We retain personal information only as long as reasonably needed for services, records, claims, legal requirements, and legitimate business purposes. We use administrative and technical safeguards designed to protect information, but no system can guarantee absolute security.
6. Your choices
You may request access, correction, or deletion of personal information, subject to legal and recordkeeping requirements. You may opt out of promotional messages at any time; service-related communications may still be sent for an active booking.
7. Children's privacy
Our services and website are not directed to children under 13, and we do not knowingly collect personal information from them.
8. Policy updates
We may update this policy as our services or legal obligations change. The effective date at the top of this page identifies the current version.